How can we help?

Email jj@servicetags.co and our team will follow up.

Include your account email, organization name, device or browser, and the steps that led to the problem. Screenshots and relevant ticket or tag IDs are useful. Never send your password or a sign-in code.

If you cannot sign in, use the password reset link on the sign-in page. If your account is managed by an organization, an administrator may also need to confirm your access or role.

Confirm that ServiceTags has camera permission, the tag is well lit and in focus, and your device has a network connection. You can also enter or open a tag link directly when scanning is unavailable.